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Questions about the maker, a rule you think we've got wrong, or your account.

Questions, rule corrections or account help.

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What is it about?

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For a label question, tell us the market, the label format and what looks off. Please don't send passwords, and only share recipes or values you are happy for us to read.

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Before you write

These answer the questions we get most often:

When you'll hear back

We're a small team at Glenwhisper Limited. We read every message and aim to reply within a few working days.

What helps us help you

The market and the label format you chose (for example US standard vertical, or the EU table for Germany in German)
Which line looks wrong, and the value you expected, with a link to the official source if you have one (choose “A rule looks wrong”)
Which download you used (PDF, SVG or PNG), and whether you printed at actual size (100%)

Please don't include passwords or payment information. We store your message so we can answer it: see our privacy policy. Who we are: about us.

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